Frequently Asked Questions
Find answers to common questions about our beauty technology and services.
How often should I use my ZIIP device?
For optimal results, we recommend using your device 3-5 times per week, depending on the specific electrical treatment selected.
Is the conductive gel required?
Yes, our specialized conductive gel is essential to safely and effectively transfer Nanocurrent and Microcurrent from the device to your skin.
Can I use ZIIP if I have had Botox or fillers?
We recommend waiting at least 10-14 days after any injectable procedure before using your device. Always consult with your practitioner first.
Is the device waterproof?
ZIIP devices are not waterproof. To clean, simply wipe the metallic globes with a damp cloth or a disinfecting wipe after each use.
Do I need to download an app to use the device?
While the device functions on its default setting, the ZIIP App allows you to sync various professional-grade treatments tailored to your skin goals.
Is Nanocurrent technology safe?
Yes, Nanocurrent is a low-level electrical current that mimics the body's natural signals, making it safe and painless for most skin types.