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Returns & Exchanges
We want you to love your skin. If you are not completely satisfied, we offer a 30-day return policy for unused and unopened products.
1
Initiate Request
Contact our support team or visit the returns portal with your order number and email address.
2
Prepare Package
Securely pack the item in its original packaging, including all accessories and documentation.
3
Ship Item
Attach the provided prepaid shipping label and drop the package off at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to the original payment method within 7-10 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing